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What after Welcome, Welfare, Warfare and Farewell in 2019?

The role of HR as is said Welcome, Welfare, Warfare and Farewell. Keeping this four-basic role with the time the role will be ever-changing, with major culture, economic, sociological and technological trends impacting the way people will live in 2019. HR’s shift from a largely administrative function to a strategic business unit has been slow up until now. But that is about to change, as HR has the opportunity to take center stage and become a champion for businesses looking to keep up with the pace of these changes. HR is responsible for mitigating some of the most critical issues facing businesses today, such as hiring and retaining talent, skill development, and creating a positive employee experience in a tight labor market. Organizations adapting to the future of work are r...

How chatbots can improve HR communication and drive efficiency

  How much time does your HR staff spend looking for information? How much time do they spend answering the same, repetitive questions, day after day? And…how much time do your employees spend looking for information before they give up and call your overworked staff? Amidst the daily routine of attending to tasks, achieving targets, coordinating with managers and peers, your people can find it hard to get instant answers or respond to queries. This can slow down your communication and demotivate your people. Deploying a chatbot can make your HR process more efficient by handling many tasks and requests formally handled by humans. In areas where rapid communication, instant answers, and the availability of resources drive the user experience, chatbots showed great promise in removing ...

3 Ways a Chatbot Can Improve the Onboarding Experience

O.C. Tanner’s report on onboarding shows that one in five employees leave a job within the first 45 days. Most of the disengaged employees shared that they received little or no proper training during their onboarding. Not having an onboarding process in place can negatively impact both the employee and employer. In a survey of HR managers by job site CareerBuilder, 16% said poor or non-existent onboarding lowers their company’s productivity, 14% said it brings on greater inefficiencies, and 12% said it leads to higher employee turnover. Lower employee engagement leads to lower confidence among employees, lack of communication and trust within the organization and missed revenue targets are among othe...

The Robots Are Coming to Your LMS — And You’re Going to Love It

  Back in the dark ages of LMS software, when it’s sole purpose was to make L&D efficient, we didn’t pay much attention to “user experience.” Thousands of people made a good living by being proficient at operating clunky software. Those skills were in high demand, and job postings often stated a requirement for several years of experience in systems like SumTotal, Saba, and Cornerstone. The End of the Road for the “Ultimate User Experience” We now evaluate HR and learning software companies on the user experience, and new startups seem to spring up every day promising to achieve the ultimate user experience. Employee and manager self-service has become “consumerized.” We love new usability until it becomes routine, then we hate it again. The problem isn’t that the software i...

Chatbots in HR: AI for people, not robots

  Rereading Zachary Chertok’s article about artificial intelligence in human capital management reminded me of why we do what we do. Chertok explained the tug-of-war going on between Wall Street and the human capital technology market. Wall Street bases its vision of artificial intelligence on the replacement value of human labor. We in the HCM technology business seek to use AI to help humans work smarter. From the 1980s until just a few years ago, HR technology focused on making HR work more efficient. It worked. HR teams are now a tiny fraction of the size they were 30 years ago. There was a cost. For the employee who needed to use HR services, the experience changed from a face-to-face conversation with a helpful assistant to complicated self-service software. We hated i...

Are You Ready for your HR Virtual Assistant?

Are You Ready for your HR Virtual Assistant? Chatbots have arrived in HR, and we are celebrating. After three decades of chasing the user experience dream, we may finally have someone (or something) that won’t complain about doing “HR stuff.” Before we automated HR, we had armies of people who made a living doing the tedious manual work of handling employment and payroll transactions. For the employee, requesting vacation time was a matter of scratching a couple of dates on the paper form and handing it off to a supervisor, who handed off to the HR clerical staff. From the employee perspective, taking a day off meant saying “Hey Boss, I need to take my kid to the doctor on Friday,” leaving the manager and HR to handle the administrivia. The Quest for HR Efficiency The first wave of HR auto...

Employee Cycle

How do you define a Life Cycle?  Well before we answer this question, let us understand that almost all components that exist in this universe have a life cycle. A Life Cycle is a series of stages through which something (as an individual, culture or manufactured product) passes during a lifetime. In some cases the process is slow, and the changes are gradual. We all know, human beings have various steps during their lives, such as zygote, embryo, child, and adult. The change from child to adult is slow and continuous. What are the life cycles that you know about? While we all know that there is a lifecycle for a product, even an employee in an organization passes through a life cycle.  Here is what I have learned so far. We all know that in business or product there is a cycle, i.e., Intr...

Appriciation- A Tool of Motivation

 “You don’t build a Business, You build people and then people build the business”                                                                                                    – Zig Ziglar Such a nice thought of the Zig Ziglar, is it possible that people build business? Yes, It is possible. Now days it is very common thought and we all are aware of it. Today I would like to discuss with you about the Motivation of Employee. How can we motivate employees?? By rewarding from money?? No. Money is not only a tool for motivation. The best moment of any person’s life is when he/she get appreciated. Being an Entrepreneur, Maximum result and productivity is expected from their people each time and every time. But somehow, they forget that they expecting this from their Men not from Mac...

Sunday ETP ( Executive Time Pass) -1

It is inquisitiveness that best defines what we humans are all about. We ask endless questions, the answers to which often beg still further questions. From the darting, curious, eyes of a baby only a few weeks old, to the growing child’s persistent questioning of ‘tell me why/what/when/where/how/who’ we embark on a life time’s search to make sense of ourselves and the world around us. It’s curiosity that drives brain growth. Human curiosity always tries to seek that which is unknown- to discover, evolve, improvise and reinvent. Considering the significant disruptions in this VUCA world, and its widespread ripple effect, it is evident that in order to survive, we must focus on continual improvement and development. In the field of HR, the challenges are manifold. Ranging from a globalized ...

Class of “EMPLOYEE” @ EVERY WORK PLACE

Hey folks! As I am in HR field I have to tackle with different kind of employee. So, here I would like to share some experienced which is common in every company: Here we go… Late comer: Let’s start with starting; some employee will always be late. Either intentionally or unintentionally; they might be hardworking or good performer or smart working but they are always being late. I regret to revel that I am one of them, I want to change it, I am trying hard for it but it happen. Jealous: OMG! If they getting good appreciation or getting enough increment or promotion but they always feel jealous about others who shall got less increment or appreciation or promoted on same designation. They do not like competitors or others who are growing. Gossiper: Hooooo… That employee must be in every co...

Attrition, Retention & Engagement:-The BUZZ words

Three industrial buzz “Attrition, Retention & Engagement” is sensitive and abstruse to all industrial world. Few misconceptions about these words are: 1. Attrition and Retention are directly proportional to each other. 2. Retention strategy is based on attrition analysis. 3. Retention strategy is based on comparison of same & similar job grade/pay band in comparable industries. 4. Engagement activities lead to increase in productivity & retention of employees

Creativity, Innovation and Leadership Skills Development

Lead To +Imagination +Creativity +Empathy +Innovation =Value Creation

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