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Chatbots in HR: AI for people, not robots

  Rereading Zachary Chertok’s article about artificial intelligence in human capital management reminded me of why we do what we do. Chertok explained the tug-of-war going on between Wall Street and the human capital technology market. Wall Street bases its vision of artificial intelligence on the replacement value of human labor. We in the HCM technology business seek to use AI to help humans work smarter. From the 1980s until just a few years ago, HR technology focused on making HR work more efficient. It worked. HR teams are now a tiny fraction of the size they were 30 years ago. There was a cost. For the employee who needed to use HR services, the experience changed from a face-to-face conversation with a helpful assistant to complicated self-service software. We hated i...

Are You Ready for your HR Virtual Assistant?

Are You Ready for your HR Virtual Assistant? Chatbots have arrived in HR, and we are celebrating. After three decades of chasing the user experience dream, we may finally have someone (or something) that won’t complain about doing “HR stuff.” Before we automated HR, we had armies of people who made a living doing the tedious manual work of handling employment and payroll transactions. For the employee, requesting vacation time was a matter of scratching a couple of dates on the paper form and handing it off to a supervisor, who handed off to the HR clerical staff. From the employee perspective, taking a day off meant saying “Hey Boss, I need to take my kid to the doctor on Friday,” leaving the manager and HR to handle the administrivia. The Quest for HR Efficiency The first wave of HR auto...

Keep the child in you alive!

Today is a very special day to share some special thoughts on a topic which is closest to my heart. Have you ever tried to recall the memory which gave you most cheerfulness, pleasure and liveliness? If yes, then I am sure it was of your childhood. We were very happy at that time and that happiness comes from very minimum resources or if you remember sometimes there was no reason for our happiness. That was the real us. Who can be happy without any reason, expressed their self without worrying anything else and have no ego In the journey of life the time passes and we grow elder, lost those qualities. Life becomes such a routine that we all are busy for running behind one or other things. We have no time to pause for a moment and just think about where we want to reach? In this situation t...

Mindfulness practices for Modern Workplace

Today the workplaces have become a stress zones. Employees are now addicted to tea, coffee, smoking etc just to ease out stress. Hence it is high time to incorporate mindfulness practices at workplace to help one’s employees to stay healthy both mentally and physically. A few practices are as under – 1 Creation of special zone/ corner to help employees to manage and deal with difficult emotions such as – a) A corner where powerful mantras such as Maha Mrityunjay jaap, Gayatri mantra can be played on speakers to infuse positivity. b) A corner where affirmations of Louise Hay or affirmative songs may be played. Headphones may be made available. Colouring books on mandala or affirmations along with colours may also be kept to ease out stress of employees. Both a) and b) corn...

Quick Tips for Improving – Hiring Process

“Recruitment” is One of the complex function of Human Resources and very crucial. Being a HR Professional I perceive Recruitment is the most important function of HR because it is the work of acquiring Right People, with Right Abilities, in the Right Time. If once wrong person hired, it cost a lot to company. Today I want to share some of my learning from my experience concerning “Recruitment & Interview Process” Before some days, I got a chance to become a core team member for walking interviews with a prestigious company. I concede HR person is the Ambassador of the company, who represent their company to the interviewee and they have the core responsibility to make candidate aware about the Policies, Culture, and Regulations of the company. But I found sometime in the pressure of hi...

Understand your Boss

Shared by Shri Adil Was addressing a Socialite Club gathering on ‘Life & Realities in the Corporate’. The ‘spirited’ group conspired & veered to argue that all problems were caused by ‘bad bosses’. In a way, I wanted to agree for that is life. But the topic covered ‘reality’ as well and thus I told them as I share … Like or Dislike …. you have to learn to manage upwards. Your boss is pivotal to your success generally and your failure, occasionally. Firstly to acknowledge … your boss has been successful in reaching the position which you have not as yet. Surely, he has something. Like it or disagree. More experience, generally more knowledge, bigger network, more power, more information and a lot more serendipity by h...

No Dirty Politics by Shri Adil

No Dirty Politics – but you cannot afford to be apolitical leader in the political eco-system of an organisation. No one in leadership roles can avoid political side of their enterprise much as you may be a champion at delivering the value-creation role that you may be appointed. All organisations exist in a political environment where decisions are made, resources are allocated, rewards are shared, careers are made and careers destroyed. To be effective, a leader cannot hunker down the power structure and claim to focus only on his work role and assignment delivery. Each successful leader has but to thus play certain political roles. Like or dislike. No choice but to play these roles effectively to be able to cope with certain organisation realities to make. Each time a senior candi...

Labour pains: Employee unrest in ‘Detroit of Asia’

The Chengalpattu-Oragadam belt has witnessed labour unrest in recent weeks over issues such as workers’ wages and the recognition of unions. Continued ferment could have implications for the State’s ability to attract investment in a highly competitive arena.   With companies like Ford, Hyundai Motor, BMW, Daimler, Renault-Nissan, Mitsubishi Motors, Yamaha Motor and Royal Enfield present, the Chengalpattu-Oragadam belt, near Chennai, has come to be known as the ‘Detroit of Asia’. In this hub that has the capacity to produce one car every 20 seconds, labour issues have begun to rear their head. In the last few weeks, workers from two-wheeler firms Yamaha and Royal Enfield and some from auto component firms have been taking to the streets to voice their concerns pertaining to issues suc...

“Every CEO should have had a run through HR before becoming one”

By  Lipi Agrawal | HRKatha Mr Johnny Taylor talks to Ms Lipi Agrawal when he was in India It’s been less than a year since Johnny C. Taylor Jr., SHRM-SCP, took over as the president and CEO of Society for Human Resource Management (SHRM). A practicing lawyer and a seasoned HR professional, Taylor has authored a book The Trouble with HR: An Insider’s Guide to Finding and Keeping the Best People. How is technology transforming the way we work? Are we at a stage where technology will completely disrupt the business of HR? Technology is in itself a tool. It enables us to be more efficient, productive and strategic. Take, for instance, the sheer volume one had to go through, looking at thousands of job applicants, screening, interviewing and so on, to find the best fit. The average number of da...

HR Garba by HR Milestone Forum

Hi HRians, The word garba comes from the Sanskrit word for womb and so implies gestation or pregnancy — life. Traditionally, the dance is performed around a clay lantern with a light inside, called a Garbha Deep (“womb lamp”). This lantern represents life, and the fetus in the womb in particular. The dancers thus honor Durga, the feminine form of divinity.Garba is performed in a circle as a symbol of the Hindu view of time. The rings of dancers revolve in cycles, as time in Hinduism is cyclical. As the cycle of time revolves, from birth, to life, to death and again to rebirth, the only thing that is constant is the Goddess, that one unmoving symbol in the midst of all of this unending and infinite movement. The dance symbolizes that God, represented in feminine form in this cas...

Changing Face ( PHASE ) of IR

In the VUCA world, where every thing moving is getting changed to new shape. Industrial Relation, one of the core vertical of  Human Relations, is also coming out in a new shape. We are as said are in Kal- yug – and change has taken place with yug also. In Satyug the fight was between TWO planets – Devta ( Aakash lok ) and Danava ( Patal lok) , In treta yug – the fight was between two Nation ( Ram and Ravan). In Dwapar, the fight was between Two Families and now in Kal yug, the fight is within self. With time, there is a change in Industry and will continue to change, there is a change in Relationship and Industrial Relation has changed and will continue to change in future also.  Such change will bring change in the nature of conflict. and its resolution pattern. We at I...

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