Author: Neeraj BHARDWAJ

Problem solving & Decision making

Decision-making, in brief, is selecting a course of action from alternatives.  In actual practice, decision-making should be thought of as a process which includes five steps:   Define the problem. Few problems are really clear cut, and usually the symptoms are more apparent than the causes.  Symptoms offer valuable clues to underlying problems, but until you have identified the real problem,...

7 Things Emotionally Intelligent People Don’t Do

The restaurant manager who speaks with poise and grace to the patron complaining loudly about the wait service. The levelheaded friend you call in your greatest times of need. The compassionate but composed rescue worker who aids victims after a natural catastrophe. The partner who angers rarely, forgives easily, and assumes accountability for their actions. The successful CEO who balances her pro...

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